Shipping & Returns Policy
PERFORMANCE
- Delivery is carried out through the courier companies DHL and others.
- Requests made on Saturday and Sunday are processed on Monday.
TERM AND PRICE
- For orders up to € 100, the delivery price is € 8.
- For orders over € 100, delivery is FREE .
- Delivery is from 7 to 10 working days, and the period may vary according to the customer's place of residence.
- In exceptional circumstances, "BIO EUROPE TRADE" LTD reserves the right to extend the delivery period, promptly informing the customer of this
RETURN OF GOODS
- You have the right to return the product up to 30 days after the delivery date. You can choose another product or we will refund your money. In such a case, the return shipping costs will be at your expense. The product must be unused and well packed to avoid damage during transportation, otherwise the customer will pay for the damage.
- The user is obliged to examine the goods at the time of receipt and to inform us immediately in case of any discrepancies, shortages or damages. If the customer fails to do so, the delivery is deemed to have been accepted without objection.